Hey! I'm Carson. Thanks for coming to my website to check out some of my work!
Hey! I'm Carson. Thanks for coming to my website to check out some of my work!
My path into design started with architectural drafting in high school, continued with Industrial Design at BYU, and led me to a design consultancy in Hong Kong, where I found digital product design and never looked back.
My path into design started with architectural drafting in high school, continued with Industrial Design at BYU, and led me to a design consultancy in Hong Kong, where I found digital product design and never looked back.
Throughout my career, I’ve worked across consumer apps and B2B SaaS, leading zero-to-one initiatives and building systems at scale. I care deeply about craft and thoughtful innovation, bringing clarity to ambiguity, optimism to tough problems, and a bias toward shipping meaningful work.
Throughout my career, I’ve worked across consumer apps and B2B SaaS, leading zero-to-one initiatives and building systems at scale. I care deeply about craft and thoughtful innovation, bringing clarity to ambiguity, optimism to tough problems, and a bias toward shipping meaningful work.
Today, I’m a Design Lead at DoorDash, where I lead a team building AI-powered Support experiences and systems used by millions around the world.
Today, I’m a Design Lead at DoorDash, where I lead a team building AI-powered Support experiences and systems used by millions around the world.
my experience
DoorDash
staff product designer / design lead
I’m currently a Design Lead at DoorDash, where I balance hands-on design with leading a team of three in shaping the future of AI-driven support for Consumers and Dashers. I drive the design strategy and vision for DoorDash’s broader support ecosystem – spanning in-app experiences, chat, voice, agent tooling, and automation. Our work has helped DoorDash improve efficiency while elevating customer satisfaction and quality.
2022 - now
DoorDash
staff product designer / design lead
2022 - now
I’m currently a Design Lead at DoorDash, where I balance hands-on design with leading a team of three in shaping the future of AI-driven support for Consumers and Dashers. I drive the design strategy and vision for DoorDash’s broader support ecosystem – spanning in-app experiences, chat, voice, agent tooling, and automation. Our work has helped DoorDash improve efficiency while elevating customer satisfaction and quality.
Podium
Senior Product Designer
As a Senior Product Designer at Podium I had the opportunity to take complex problems and systems and translate them into easy-to-use solutions that help local businesses better communicate with their past, present, and future customers. I drove the 0-1 design and strategy for Podium Phones that allows over 100,000 local businesses using Podium to connect with more customers and increase their revenue.
2019 - 2022
Podium
Senior Product Designer
2019 - 2022
As a Senior Product Designer at Podium I had the opportunity to take complex problems and systems and translate them into easy-to-use solutions that help local businesses better communicate with their past, present, and future customers. I drove the 0-1 design and strategy for Podium Phones that allows over 100,000 local businesses using Podium to connect with more customers and increase their revenue.
Entrata
UX Designer
My role as a UX Designer at Entrata included owning more than a dozen products on mobile, tablet, and web platforms that optimized accounting and maintenance processes for large property management companies. At Entrata, I also had the opportunity to expand my skill-set by shipping production code as an amateur front-end developer and leading a lot of user researcher.
2017 - 2019
Entrata
UX Designer
2017 - 2019
My role as a UX Designer at Entrata included owning more than a dozen products on mobile, tablet, and web platforms that optimized accounting and maintenance processes for large property management companies. At Entrata, I also had the opportunity to expand my skill-set by shipping production code as an amateur front-end developer and leading a lot of user researcher.
Braven
Industrial Designer
Being an Industrial Designer at Braven allowed me to work in both physical and digital mediums, building next-level personal audio products and digital audio experiences. Here I was able to take physical products from concept to production-ready designs and prototypes, and embraced the idea that experience design spans all mediums, both physical and digital.
2017
Braven
Industrial Designer
2017
Being an Industrial Designer at Braven allowed me to work in both physical and digital mediums, building next-level personal audio products and digital audio experiences. Here I was able to take physical products from concept to production-ready designs and prototypes, and embraced the idea that experience design spans all mediums, both physical and digital.
Alt+ Design (Hong Kong)
Product Designer
As a Product Designer at Altplus Design I consulted with large corporations in China and Hong Kong to come up with creative product solutions for small home appliances, transportation, and various types of software. Living and working in China/Hong Kong gave me a new perspective on the world and afforded me the opportunity to become fluent in Mandarin Chinese.
2016 - 2017
Alt+ Design (Hong Kong)
Product Designer
As a Product Designer at Altplus Design I consulted with large corporations in China and Hong Kong to come up with creative product solutions for small home appliances, transportation, and various types of software. Living and working in China/Hong Kong gave me a new perspective on the world and afforded me the opportunity to become fluent in Mandarin Chinese.
2016-2017
Alt+ Design (Hong Kong)
Product Designer
2016 - 2017
As a Product Designer at Altplus Design I consulted with large corporations in China and Hong Kong to come up with creative product solutions for small home appliances, transportation, and various types of software. Living and working in China/Hong Kong gave me a new perspective on the world and afforded me the opportunity to become fluent in Mandarin Chinese.
outside of work
When I'm not in front of the computer screen, I enjoy spending my time exploring new cities with my family, lifting at the gym, sim racing, trading options, and following Formula 1.
When I'm not in front of the computer screen, I enjoy spending my time exploring new cities with my family, lifting at the gym, sim racing, trading options, and following Formula 1.
When I'm not in front of the computer screen, I enjoy spending my time exploring new cities with my family, lifting at the gym, sim racing, trading options, and following Formula 1.
